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Return Policy

Sorry things didn’t work out!!

It’s not you, It’s Me!

No hard feelings, RIGHT?!

At STYLE By Sami Jo We are happy to accept returns, and will issue store credit(ONLY) for the amount of the item(s). Email: mandy@stylebysamijo.com 

Please review our full return policy below. Returns are for store credit only! No refunds will be issued. YOUR RETURN MUST BE APPROVED PRIOR TO RETURNING

  • All items must be in the original condition (unworn & unwashed) with the STYLE By Sami Jo tags attached to the item. Merchandise received with stains (tanning, lotion, makeup, deodorant, etc) or any other sign of use will NOT be accepted as a return & will be sent back at your expense
  • Final sale items include: Jewelry, Accessories, Bras, & all SALE items 
  • ALL sale items are FINAL and may not be returned. No EXCEPTIONS. NON-RETURNABLE:
  • We all love a good pair of shoes right! Well just in case yours didn’t work out, please place the shoe box inside an appropriate shipping bag – damages to shoe boxes will NOT be accepted as a return & will be sent back to you at your expense
  • Returns on NEW ARRIVAL items can be done within (7) days of receiving the item, including Sunday.

If you chose to pick up your order locally , your (7) day period begins from the day your item is fulfilled, NOT from the day you pickup.

** DAMAGED OR INCORRECT SIZINGS must be reported within 3 days of receiving merchandise. Please contact mandy@stylebysamijo.com for assistance

** PRE ORDER returns: because we order the exact number based on customer demand, PRE ORDERS CANNOT BE RETURNED but can be exchanged for a different size if available

-Items not meeting the above guidelines will be returned to you at your expense, after 30 days all non returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at mandy@stylebysamijo.com. We have the right to REJECT and RETURN any merchandise that does not meet our quality control standards.

You can ship the item back at your expense or return locally at no additional cost. Return Address: ATTN: RETURNS 9320 Fairmont Dr Frisco 75035

 

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